Privacy and Data Security
At Piixl, your right to privacy and security is a major concern. Below are the guidelines we use for protecting your personal information. Please read the following very carefully.
Piixl's Privacy Policy
Piixl respects your privacy. Across our business, around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We only share your personal data outside the Piixl family of companies with your consent, as required by law or to protect Piixl, its customers, or the public, or with companies that help Piixl fulfil its obligations with you, and then only with partners who share Piixl's commitment to protecting your privacy and data. At any time you may contact Piixl with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.
The Information Piixl Collects About You
Piixl only asks for specific types of personal information. We ask you to provide information that will enable us to process your purchase or provide services to you, enhance your site visit, respond to requests for information, support our customer relationship, assist you with technical support issues or to follow up with you after your visit.Piixl may collect information when you:
• PiixL do not store your credit /debit card details and these are just used for processing your order;
• Register on a Piixl or Piixl affiliate website;
• Request a quote for products and/or services;
• Place an order for products and/or services;
• Request e-mail notification of your order status (called "Order Watch");
• Request assistance from our "Product Advisor";
• Fill out a support request or request telephone technical support services;
• Provide feedback in an online survey;
• Participate in promotional offers; or
• Subscribe to a newsletter or a mailing list.
In each of the instances above, we may ask for your name, address, e-mail address, IP address, phone number, occupation, industry, transactional information such as your preferences, customer and service tag number, service history, credit card information and other bank details, referrals, and other information that is needed to process your purchase, provide requested services or register you for or subscribe you to services or offers.
Piixl only uses your personal information for specific purposes
The information you provide will be kept confidential and is collected and processed for the following general purposes or for any other legitimate purpose described by the applicable law.
• To process your purchase or provide requested services
• To fulfil requests for products and services
• To improve our products and services
• To contact you; and
• To customize the advertisement and content.
Newsletters, Mailing lists, Requests For Information
If you request, we (or any other Piixl entity or any agent working on behalf of Piixl entities) will send you information about our various products and services, or other products and services that may be of interest to you. Such information may encompass alerts to product upgrades, special offers, updated information and other new products and services from Piixl. Only Piixl (or agents working on behalf of Piixl) will send you these direct mailings. If you do not want to receive such mailings any longer, simply notify us.
Your rights
Upon your request and within 40 days we will inform you about the type of personal information we hold about you, the purposes for which we hold it and the possible recipients or types of recipients. Upon written request and within a reasonable period of time we will also correct, delete and/or block personal information from further processing if that information proves to be factually inaccurate, incomplete, or irrelevant to the purpose(s) of the processing.
Internet Commerce
The online store at www.piixl.com is designed to give you options concerning the privacy of your credit card information, name, address, e-mail, and any other information you provide us. Piixl is committed to keeping the information collected on our site secure. We offer the industry standard security measures available through your browser called SSL encryption, (please see Piixl's Store Security page for details on these security measures). If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may place an order without credit card information and a representative will contact you. Alternatively, you may always contact a sales representative by telephone. It has always been our policy to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.
Customized Experience
We use technology to help us deliver customized visitor experiences. At Piixl, we primarily use "cookies" to help us determine which service and support information is appropriate to your machine and to maintain your shopping experience in our online store. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain some limited characteristics about you, such as what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using www.Piixl.co.uk. Piixl has no desire or intent to infringe on your privacy while using the Piixl.com site. For more information about our use of cookies, please click here.
Web Beacons
We, or third parties acting on our behalf, may use web beacons on our site, in our e-mails, in our advertisements on other sites, or in our advertisements in others' e-mails. A web beacon is an electronic image that can be used to recognize a cookie on your computer when you view a web page or e-mail. Web beacons help us measure the effectiveness of our site and our advertising in various ways, for example, by counting the number of individuals who visit our site from a particular advertisement or make a purchase from our site after viewing a particular advertisement as well as by telling us when a web page is viewed and providing a description of the page where the web beacon is placed. Web beacons also help us measure the effectiveness of our e-mail campaigns, for example, by counting the number of individuals who open or act upon an e-mail message, determining when an e-mail message is opened and determining how many times an e-mail is forwarded.
The information we collect may include some limited personal information, and web beacons allow us to recognize users by accessing Piixl cookies. We may also combine the information that we collect through web beacons with other personal information we have collected from you. We use all of this information to better tailor our marketing to you and may use this information for other purposes, such as to enable a shopping cart, customize content on our website and internal research purposes.
We do not allow third parties to place their own web beacons on our site or in our advertisements. We will not share any personal information collected through web beacons with any third party, except for service providers who act on our behalf and who are contractually prohibited from any other use or disclosure of the information.
You can make some web beacons unusable by rejecting cookies.
Third-Party Sites
Please be aware that other Web sites including sites that may be accessed through our site, e.g., via a hyperlink, may collect personally identifiable information about you. This Privacy Policy does not cover the information practices of those third-party web sites linked to www.piixl.com or any other site.
